What obligations does the insurance company owe me regarding my claim in Florida?

Every insurance company in Florida has certain obligations. They’ve got an obligation to their customers, to their insureds, to investigate all claims that are made, to investigate those claims thoroughly, to investigate those claims promptly, and to offer to settle those claims whatever amount is fair under the circumstances. What amount is fair? It always depends on the harm that was done. Their customer, the person who’s at fault, is responsible for paying for all the harm that was done. If that person has insurance, that insurance company is supposed to cover all that harm up to the limits of the policy, and that’s what they’re obligated to do.

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